
Case Study SummaryOptimist worked with Contentstack to power their thought leadership and demand generation strategy, helping them establish themselves as leaders in headless architecture, digital experience, and microservices.Category: Headless CMS, content architecture, DXP Outcome: 244% increase in organic traffic Focus: Integrated thought leadership + demand generation Objective: Educate the market while reshaping buyer mental models |
Contentstack was operating at the frontier of several emerging categories: headless CMS, API-first architecture, composable digital experiences, and what would later coalesce into modern DXP thinking.
When Contentstack engaged Optimist, the challenge was translating it for the audience. Buyers were still thinking in terms of traditional CMS platforms, even as the technical and experiential demands of the web were rapidly evolving.
Problem
Contentstack faced a dual challenge common to category pioneers:
- Buyers searched for conventional solutions using legacy mental models
- Core concepts (headless, microservices, API-first) were unfamiliar or abstract
- Market education was required before product consideration could occur
- Pure demand-gen content risked oversimplifying transformative ideas
- Pure thought leadership risked being disconnected from buyer intent
They needed a strategy that could change how buyers thought, while still capturing demand.
Solution
We built an integrated strategy that intentionally blended thought leadership and demand generation.
Bridging Old Models to New Architectures
- Targeted search demand around familiar topics:
- Traditional CMS
- Website and app architecture
- Content management best practices
- Used these entry points to introduce:
- Headless and API-first approaches
- Content as a structured, reusable asset
- Microservices-based architectures
The goal was to guide the evolution of buyer understanding.
Category-Level Thought Leadership
- Developed content that framed headless architecture as a response to:
- Multi-channel digital experiences
- Increasing platform fragmentation
- Rising expectations for speed, flexibility, and scalability
- Connected emerging concepts to:
- Changes in consumer behavior
- The maturation of the web beyond static sites and single apps
- The need for long-term architectural agility
Rather than forcing immediate conversion, the strategy focused on earning conceptual buy-in first.
Outcomes
- 244% increase in organic traffic
- Increased visibility across both:
- High-intent architectural queries
- Early-stage category education topics
- Strong positioning as a thought leader in headless and composable content
- Content that supported long sales cycles by reshaping how buyers evaluated solutions
The strategy succeeded in doing what category pioneers need most: Establishing authority, legitimizing new models, and pulling buyers forward into a new way of thinking.
“The Optimist team has been a critical partner in our growth strategy at Contentstack. They’re truly the best in the content business.”
—Matthew Baier, CMO